DOMESTIC SHIPPING POLICIES
We ship domestically. All orders are shipped via USPS or UPS.
Please allow up to 10-14 business days for us to verify and process an order. Please allow an additional 7-10 business days for delivery (pending destination and delivery service selected).
We reserve the right to cancel an order at anytime. Similarly, we reserve the right to request additional information from our customers for verification purposes.
We are not responsible for any lost, stolen, damaged merchandise or delayed delivery once we have shipped your order. Once you have received a delivery confirmation number, any claims should be made with USPS or UPS.
A tracking number is provided once an order is verified, processed and submitted to USPS or UPS.
We reserve the right to change or update our shipping policies and procedures at any time without notification.
Shipping rates are calculated at checkout depending on your location & shipping service purchased.
* OVERNIGHT SHIPPING
Orders placed for overnight service before 11:00 AM CST will ship out the same day and will arrive the following day (excluding holidays and weekends). Saturday delivery is not available at this time.
HAWAII, ALASKA, PO BOXES, APO/FPO & U.S TERRITORIES
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Shipping rates to these addresses are calculated at checkout.
At times the courier will not scan the package immediately. Once you have been notified about your package's departure, please allow tracking information 48 hours to update once notified.
Once your order has left our facility we no longer have any contact or control over it and you will need to get into contact with the courier directly to obtain any information. Furthermore, if an order has been marked as delivered we have entirely no contact with it and you will need to get into direct contact with the courier with any questions and concerns you may have.
PACKAGES RETURNED TO SENDER
Once a package has been returned to us due to address issues, we will contact you to organize a new delivery. If you do not respond to our email within 30 days, your order is Null & Void.
*Please make sure you input your correct address. If order is sent back to us due to an incorrect address you are responsible to repay the shipping cost*